Home Delivery Service

Terms & Conditions

Terms and Conditions
Last Updated: August 12, 2026.

Welcome to Next Care Pharmacy & Mart ("we," "our," or "us"). By accessing or using our website, purchasing products, or engaging our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Overview & EligibilityBy using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.We reserve the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice.
2. Medical Disclaimer (Not Medical Advice)Informational Purpose Only: All content on this website (including product descriptions, articles, and recommendations) is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.Consult a Healthcare Professional: Always consult a qualified physician, pharmacist, or healthcare provider before starting any new medication, supplement, or medical regimen. Never disregard professional medical advice because of something you read on this site.
3. Prescriptions & Prescription MedicationsValid Prescription Required: Prescription-only medicines (POM) will only be dispensed upon receipt and verification of a valid prescription issued by a licensed healthcare professional.Verification & Refusal: We reserve the right to verify prescription details with the issuing doctor or clinic and to decline to fulfill any prescription order if there are concerns regarding safety, authenticity, or legal compliance.
4. Product Orders, Pricing & AvailabilityProduct Descriptions: We attempt to display product images, details, and pricing as accurately as possible. However, we do not warrant that product descriptions or other content are entirely error-free.Price Changes: Prices and availability for products are subject to change without notice.Order Cancellation: We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
5. Payment TermsAll payments must be completed through our approved secure payment channels (e.g., Credit/Debit Cards, Mobile Money) prior to order processing and dispatch.You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
6. Delivery & ShippingDelivery timelines provided at checkout are estimates and are not guaranteed.Risk of loss and title for items purchased pass to you upon delivery to the carrier or local dispatch agent.
7. Returns & Refund PolicyHygiene & Safety Restrictions: Due to strict health and safety regulations governing pharmaceutical products, prescription medications and unsealed healthcare consumables cannot be returned or exchanged once dispatched.Eligible Returns: Non-medicinal, unopened, and undamaged items may be eligible for return or exchange within a specified timeframe, subject to inspection.
8. Limitation of LiabilityTo the fullest extent permitted by applicable law, Next Care Pharmacy & Mart shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, our products or website services.
9. Governing LawThese Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles.
10. Contact Information. If you have any questions or concerns regarding these Terms & Conditions, please contact us at:Email: nextcareph@gmail.com  Phone: (+233) 0545866378 Address: GD-171-6534, Madina 171, Ashaley Botwe-Sch. Junction, Accra, Ghana.

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